Frequently Asked Questions
Everything you need to know about your ARTOPEAK shopping experience.
How long does shipping take and what are the costs?
We offer standard shipping which typically takes 5-7 business days, and express shipping which takes 2-3 business days. Shipping costs are calculated at checkout, but we offer free standard shipping on all orders over $75.
What is your return and exchange policy?
If you are not completely satisfied with your purchase, you can return or exchange any unworn items with original tags attached within 30 days of delivery. Please visit our returns portal to generate a prepaid shipping label.
How do I know which size to choose?
Every product page features a detailed size guide with specific measurements. Because ARTOPEAK designs vary by cut, we recommend checking the 'Fit Notes' section to see if an item runs true to size, small, or oversized.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, Google Pay, and interest-free installment options through Klarna and Afterpay.
How should I care for my ARTOPEAK garments?
To maintain the longevity of our fabrics, we recommend washing most items in cold water on a gentle cycle and hanging them to dry. Specific care instructions can be found on the inner care label of each garment.
Can I track my order in real-time?
Yes. Once your order is dispatched, you will receive a confirmation email containing a tracking number and a link to our tracking page where you can monitor your package's journey.